Mercur Bets Casino — Sports Betting and Casino Games

Mercur Bets casino operates sports betting and online casino under Merkur Group, a German gaming company with over 70 years of experience in the gaming machine industry. We operate in the UK through the Cashpoint brand — a transition to the Mercur Bets name is planned for H2 2026 alongside the launch of our full online casino product. Our platform is licensed by the Malta Gaming Authority (MGA/B2C/114/2005) and registered with the UK Gambling Commission. We offer sports betting on over 50 sports, both pre-match and live, delivered via 230+ physical betting shops and online. Casino games will become available on the UK platform later in 2026 through our new partnership with EveryMatrix.

Our UK unit, Merkur Bets UK Ltd, acts as the local representative for the Maltese operator Merkur Bets Malta Limited. We accept only GBP as currency, and the minimum deposit is £10. Account verification takes place via secure ID verification or document submission in accordance with UK Gambling Commission requirements. Our sportsbook covers football, tennis, handball, motorsport, winter sports, American football, darts and many more disciplines. The casino catalogue will include slots, table games and live casino from providers such as Evolution Gaming and Edict Malta when the product goes live. Customer support is available in English, and all transactions are handled in pounds. We comply with UK responsible gambling regulations, including the age limit of 18 years and self-exclusion schemes.

Registration on our platform requires secure ID verification or document-based identity verification. You must be at least 18 years old to create an account — we verify this through UK Gambling Commission systems. Account creation takes under five minutes, and you can start playing immediately after your first deposit, although full verification is required before withdrawal. Temporary accounts allow deposits and play up to £1,000 within 30 days without full verification, but we recommend completing the process immediately to avoid delays later.

1. Click the sign-up button at the top of our website and enter your email address.
2. Choose a password and fill in personal information (name, address, date of birth).
3. Verify your identity by logging in with secure ID verification or uploading a valid ID document (passport, driving licence or national ID card).
4. Confirm your email address by clicking the link in the confirmation email we send.
5. Make your first deposit of minimum £10 to fully activate your account.

If you choose document-based verification instead of secure ID, you must upload a clear photo of your ID document and possibly a bank statement or payslip if we request it. Verification typically takes 24–48 hours. We automatically check self-exclusion registers during sign-up to ensure responsible gambling. Your account will be locked if you are registered in a self-exclusion scheme, and we cannot process your registration until you are removed from the register. Password recovery is done via email — click "Forgot password" on the login page and follow the instructions. Two-factor authentication (2FA) is available as an extra security measure, and we recommend activating it in your account settings.

The login process is simple: enter your email and password on the front page, or use secure ID login if you have activated it. If you experience login problems, check that your password is correct and that your account is not locked due to repeated failed attempts. Contact information for support can be found at the bottom of the page if you need help. We log all login attempts for security reasons, and suspicious activity automatically triggers a security check. Your account remains active as long as you log in at least once a year — inactive accounts may be closed after 12 months without activity, but the balance is protected in accordance with UK law.

Our welcome package follows UK regulations for promotional offers, which means that the bonus value is limited to a maximum of £1,000 per UK law. The wagering requirement must not exceed 10 times the deposit amount — we comply with this limit on all promotions. Bonus terms are always disclosed at the first presentation of the offer, so you know exactly what is required before you accept. Promotions are only sent to players who are not registered in self-exclusion schemes, and we check the register automatically before sending marketing material. All promotions reach a minimum of 100 people to meet UK Gambling Commission requirements for promotional campaigns.

Bonus money must be used within the time limit specified in the promotion terms, typically 30 days from activation. Maximum win limits on bonus money vary per promotion and are always disclosed in advance. Bet limits may apply while playing with bonus money — these limits ensure responsible gambling and comply with UK regulations. Not all games contribute equally to wagering requirements: sports bets count 100%, while casino games may have different contribution rates depending on the game type and RTP. We never publish promotions that present gambling as a way out of financial difficulties or as a source of social status — our marketing complies with UK guidelines for responsible communication.

Bonus codes are used where relevant, and the code is entered during the deposit process to activate the offer. If a promotion does not require a code, the bonus is activated automatically when you meet the conditions. We never send promotional material to players under 18 years of age, and our marketing must not target this age group. Promotions are announced on our website, via email to registered players, and in app notifications if you have given consent. You can unsubscribe from marketing at any time in your account settings. Note that UK gambling advertising regulations were tightened in 2026 with bans on ads during live sports broadcasts (whistle-to-whistle rule) and requirements that brand ambassadors must be at least 25 years old — our campaigns fully comply with these new rules.

Our sportsbook covers over 50 sports with both pre-match and live betting. Football is our largest category with coverage of leagues from around the world, including the Premier League, La Liga, Bundesliga and Champions League. Tennis, handball, motorsport, winter sports, American football and darts are also strongly represented. Live betting allows you to bet while the match is running, with odds updated in real time. Our odds are competitive across markets, and we offer the cash-out function on selected bets, so you can secure winnings or minimize losses before the match ends.

The casino product launches in H2 2026 and will include slots, table games and live casino from recognized providers. Slot machines will cover classic fruit machines, video slots and progressive jackpots. Table games such as blackjack, roulette and baccarat will be available in both RNG versions and live dealer formats. Live casino is delivered by Evolution Gaming, one of the industry's leading providers, with English dealers and UK table limits tailored to the UK market. RTP values (Return to Player) are disclosed on each game, so you know what the theoretical payout percentage is before you play.

All games are tested and certified by independent RNG testing laboratories to ensure fair play. We offer demo versions of most casino games, so you can try them without wagering real money. Slot machines typically contribute 100% to wagering requirements on bonuses, while table games often contribute less — the exact contribution rates are disclosed in the bonus terms. Our platform is optimized for mobile, so you can play all games on your smartphone or tablet without downloading extra software. Game history is saved in your account, so you can always review your previous bets and casino rounds.

We accept only GBP as currency on the UK platform, which eliminates currency exchange fees and makes transactions transparent. The minimum deposit is £10, and there is no upper limit for deposits, although large transactions may trigger additional verification for security reasons. Deposits are credited instantly to your account, so you can start playing immediately. Withdrawals require that your account is fully verified via secure ID or document submission — this is a legal requirement from the UK Gambling Commission to prevent money laundering. Withdrawal times vary depending on the method, but e-wallets such as Skrill and Neteller are typically processed fastest.

We do not charge fees on deposits or withdrawals, but your bank or payment provider may charge their own fees — contact them for details. Credit card deposits are processed as purchases, not cash advances, so you avoid extra interest from your card company. Withdrawals are returned to the same method you used for deposit, unless this is not possible (e.g. paysafecard deposits require an alternative withdrawal method). If you experience delays with a withdrawal, first check that your account is fully verified — incomplete KYC is the most common cause of delays. Large withdrawals over £1,000 may trigger additional security checks, which can extend processing time by 24–48 hours.

We protect your financial data with SSL encryption and never store your full card details on our servers. PCI DSS compliance ensures that all card transactions are handled according to international security standards. You can set deposit limits in your account settings as part of responsible gambling — daily, weekly and monthly limits are all available. Once a limit is set, it can only be raised after a 24-hour cooling-off period. Transaction history is available in your account, where you can download statements for your own records. If you suspect unauthorized use of your account, immediately contact our support and change your password.

Our mobile app is available on Google Play with a rating of 4.5 stars based on 289 reviews and over 50,000 downloads. The app is developed by Cashpoint Solutions GmbH and operated by Merkur Bets Malta Limited. It supports Android devices and requires Android 6.0 or newer. The APK size is approximately 35 MB, so it downloads quickly even on slower connections. The app is optimized for English language and GBP transactions, with full integration of secure login for quick and safe access. Biometric login (fingerprint or face recognition) can be activated in settings for even faster access.

1. Open Google Play on your Android device and search for "MERKUR BETS Sports betting".
2. Tap Install and accept the necessary permissions (network access, storage).
3. Wait for the download to complete — this typically takes under a minute on a stable connection.
4. Open the app and log in with your existing account details or create a new account directly in the app.
5. Enable push notifications in settings to receive updates about your bets and promotions.

The iOS version of the app is under development and is expected to launch simultaneously with the full UK rebrand to Mercur Bets later in 2026. Until then, iPhone and iPad users can access our platform via mobile browser — our responsive web design provides an app-like experience without installation. PWA (Progressive Web App) is also available: add our website to your home screen via Safari's share menu to get an app icon and offline functionality. The app automatically syncs with your desktop account, so you can start a bet on the computer and finish it on mobile without losing data.

App-exclusive features include push notifications about live odds, quick access to your favourite sports via a customized home screen, and a simplified bet slip that makes it easier to place combinations on the go. The app uses less data than the browser, which is ideal if you're playing on a limited mobile connection. All games and features from the desktop version are available in the app, including live streaming of selected sports events (where licenses permit). The app is updated regularly with bug fixes and new features — make sure to keep it updated via Google Play for the best experience. Technical support for the app is available via the same support channel as the desktop platform.